Shipping & Returns

Shipping & Returns

Last Updated on 12/14/16

Shipping Policy



All orders are shipped within 48 hours Monday - Friday 8am - 5pm.



We use the following carriers to deliver our orders:






Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates (If applicable)

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.



If an item goes on backorder we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Returns, Refunds and Exchanges

How to Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days from the date of your purchase.


  1. Please email to request a refund and we will assign you a tracking #.
  2. Provide us your zip code and we will provide an authorized return mailing address
  3. Include in your package a copy of your receipt.


Return Exceptions

Some items cannot be returned if they are opened. These include software, and video games.


Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order if applicable.



If your item is in like new condition, you may exchange your item for the same item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.